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Conveyancing Property Lawyers Ltd Privacy Policy

Always Conveyancing is a trading name of Conveyancing Property Lawyers Ltd. By referring to Always Conveyancing we refer to Conveyancing Property Lawyers Ltd. Conveyancing Property Lawyers Ltd is a professional services company registered in England & Wales Company Registration Number is 14568535.

Always Conveyancing provides conveyancing services via firms regulated by the Solicitors Regulation Authority.

At Always Conveyancing we are committed to ensuring the privacy and security of your personal data.

This Privacy Policy describes how we collect, store and process your personal data.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: the Data Protection Act (DPA) 2018 and the General Data Protection Regulation (GDPR).

For the purposes of the Data Protection Legislation Conveyancing Property Lawyers Ltd is the data controller.

 

Our contact details

Always Conveyancing

Address: Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU

Phone Number: 01458 241649

E-mail: tea@alwaysconveyancing.com

Web: www.alwaysconveyancing.com

Date: 16/08/2023

 

How we get the personal information and why we have it

We receive, collect and process the information you provide us with via our website or through other marketing means when you visit our website or contact us via email, telephone or post with an enquiry or to request a quote.

 

The type of personal information we collect

We may collect and use the following information that you have given us when you request a quote or make an enquiry via our website, email, post or over the telephone: -

  • Your name;

  • Email address;

  • Telephone number;

  • Address;

  • Any information that you may disclose to us as part of your enquiry;

  • Any information that you disclose to us in your responses to our queries, if any including financial information;

  • Feedback;

  • Recommendation.

 

How do we store, use, share and disclose your personal information?

As we provide conveyancing services via SRA regulated firms, your personal information may also be shared with them.

Our website also utilises Wix.com platform as our host, which allows us to provide our conveyancing services to you. Your data may be stored via Wix.com’s data storage, databases and the general Wix.com applications, all safeguarded by secure servers and firewalls.

Your personal information will also be shared for example with a Government agency should we have an obligation to do so to comply with any legal requirements or obligations in order for the purposes of preventing fraud.

 

How do we engage with visitors to our site?

We also may contact you regarding updates about our company, promotions or as otherwise necessary to contact you in relation to any agreement we may have with you. We may contact you via email, telephone, text messages and postal mail for such interactions.

Your consent

You are able to remove your consent at any time. If you no longer wish us to process your date, please get in touch with us at tea@alwaysconveyancing.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time and as needed. Therefore, it is advisable to check it frequently.  Any changes and clarifications will become effective immediately upon their posting on our website.

Questions and your contact information

If you wish to correct, amend, access or delete any personal data that we hold about you, please contact us at tea@alwaysconveyancing.com.

How long do we keep this information

We will keep your personal data for our legitimate interests or those of a third party to be as efficient as we can so that we can deliver the best service for you at the competitive price for as long as necessary to fulfil the purposes we collected it for in line with the relevant legislation.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to access to your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at tea@alwaysconveyancing.com if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Always Conveyancing

Phone Number: 01458 241649

E-mail: tea@alwaysconveyancing.com

Post: Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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