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Conveyancing Property Lawyers Ltd Privacy Policy

Always Conveyancing is a trading name of Conveyancing Property Lawyers Ltd. By referring to Always Conveyancing we refer to Conveyancing Property Lawyers Ltd. Conveyancing Property Lawyers Ltd is a professional services company registered in England & Wales Company Registration Number is 14568535.

Always Conveyancing provides conveyancing services via firms regulated by the Solicitors Regulation Authority.

At Always Conveyancing we are committed to ensuring the privacy and security of your personal data.

This Privacy Policy describes how we collect, store and process your personal data.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: the Data Protection Act (DPA) 2018 and the General Data Protection Regulation (GDPR).

For the purposes of the Data Protection Legislation Conveyancing Property Lawyers Ltd is the data controller.

 

Our contact details

Always Conveyancing

Address: Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU

Phone Number: 01458 241649

E-mail: tea@alwaysconveyancing.com

Web: www.alwaysconveyancing.com

Date: 16/08/2023

 

How we get the personal information and why we have it

We receive, collect and process the information you provide us with via our website or through other marketing means when you visit our website or contact us via email, telephone or post with an enquiry or to request a quote.

 

The type of personal information we collect

We may collect and use the following information that you have given us when you request a quote or make an enquiry via our website, email, post or over the telephone: -

  • Your name;

  • Email address;

  • Telephone number;

  • Address;

  • Any information that you may disclose to us as part of your enquiry;

  • Any information that you disclose to us in your responses to our queries, if any including financial information;

  • Feedback;

  • Recommendation.

 

How do we store, use, share and disclose your personal information?

As we provide conveyancing services via SRA regulated firms, your personal information may also be shared with them.

Our website also utilises Wix.com platform as our host, which allows us to provide our conveyancing services to you. Your data may be stored via Wix.com’s data storage, databases and the general Wix.com applications, all safeguarded by secure servers and firewalls.

Your personal information will also be shared for example with a Government agency should we have an obligation to do so to comply with any legal requirements or obligations in order for the purposes of preventing fraud.

 

How do we engage with visitors to our site?

We also may contact you regarding updates about our company, promotions or as otherwise necessary to contact you in relation to any agreement we may have with you. We may contact you via email, telephone, text messages and postal mail for such interactions.

Your consent

You are able to remove your consent at any time. If you no longer wish us to process your date, please get in touch with us at tea@alwaysconveyancing.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time and as needed. Therefore, it is advisable to check it frequently.  Any changes and clarifications will become effective immediately upon their posting on our website.

Questions and your contact information

If you wish to correct, amend, access or delete any personal data that we hold about you, please contact us at tea@alwaysconveyancing.com.

How long do we keep this information

We will keep your personal data for our legitimate interests or those of a third party to be as efficient as we can so that we can deliver the best service for you at the competitive price for as long as necessary to fulfil the purposes we collected it for in line with the relevant legislation.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to access to your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at tea@alwaysconveyancing.com if you wish to make a request.

 

Website Privacy

What type of Information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect the information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

 

Essential (3)

These cookies are strictly necessary for thewebsite to properly function, and therefore cannot be disabled by  users.

Wix

cookie namedescriptiondomain

svSession

Used in connection with user login.www.alwaysconveyancing.com

hs

Used for security reasons.www.alwaysconveyancing.com

Duda

cookie namedescriptiondomain

SESSION

Used for logging into the website and storing the secure session token to authenticate website visitors.www.reviewsolicitors.co.uk

Advertising (6)

These cookies are used to make advertising messages more relevant to users. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on user interests.

Google Tag Manager

cookie namedescriptiondomain

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.www.alwaysconveyancing.com

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.www.alwaysconveyancing.com

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences..alwaysconveyancing.com

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement..alwaysconveyancing.com

Contains the expiry-date for the cookie with corresponding name.www.alwaysconveyancing.com

Contains the expiry-date for the cookie with corresponding name.www.alwaysconveyancing.com

Analytics and customization (3)

These cookies collect information that is used to help you understand how your website is being used, how effective your marketing campaigns are, and to help you customize your website for users.

Adobe Analytics

cookie namedescriptiondomain

s7

Gather data regarding site usage and user behavior on the website.www.alwaysconveyancing.com

s7

Gather data regarding site usage and user behavior on the website..www.alwaysconveyancing.com

Bing Analytics

cookie namedescriptiondomain

MUID

Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years.bing.com

Performance and functionality (3)

These cookies are used to enhance the performance and functionality of the website, but are not essential to its use. However, without these cookies, certain functionality (like videos) may become unavailable.

Microsoft

cookie namedescriptiondomain

MR

This cookie is used by Microsoft to reset or refresh the MUID cookie..bat.bing.com

Advertiser's website domain

cookie namedescriptiondomain

XSRF-TOKEN

This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks..www.alwaysconveyancing.com

Wix

cookie namedescriptiondomain

fedops.logger.sessionId

Used for stability/effectiveness measurementwww.alwaysconveyancing.com

Unclassified (2)

bat.bing.com

cookie namedescriptiondomain

Priority

none foundbat.bing.com

.bing.com

cookie namedescriptiondomain

MSPTC

none found.bing.com

How can site visitors withdraw their consent?

​If you don’t want us to process your data anymore, please contact us at office@alwaysconveyancing.com or send us mail to: Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at office@alwaysconveyancing.com or send us mail to Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Always Conveyancing

Phone Number: 01458 241649

E-mail: office@alwaysconveyancing.com

Post: Sutton Meadow, Martock Road, Long Sutton, Langport, TA10 9HU

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We want to offer a personal service and for you to know who is dealing with your matter. The team at Always Conveyancing will help you at each step of the way. We are legal professionals and will work personally on your matter. 

 

Always Conveyancing is a trading style of Conveyancing Property Lawyers Ltd. Its principal Tea Shonia provides legal services through firms regulated by the Solicitors Regulation Authority.

 

Conveyancing Property Lawyers Ltd is a professional services company registered in England & Wales Company Number 14568535.

Address: Sutton Meadow, Martock Road, Long Sutton, Somerset TA10 9HU.

The content of the site is for information purposes only and does not constitute advice

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